Booking Terms

1 Online Only Systems
These systems are based on a printed photo card which is produced from information supplied by the school before the photo day event. When the information is requested, please ensure that we receive your information at least 5 days before the event to allow time for the cards to be printed and thereby implement the system. Images can only be viewed online by using the secure password provided.

2 Proof Systems
a) Please distribute your proof cards or proof envelopes immediately. One collection day will be arranged to pick up your photograph orders, please ensure that all staff hand in photograph money in time for this collection; this will ensure the smooth running of the system and assists us in supplying your order on time. If proofs cannot be distributed immediately, our office must be notified and new arrangements made for the collection and delivery of the main order. The new arrangements must allow time as stipulated by our company for the processing and delivery of the orders. If this is not done, no commission will be paid.
b) If a second collection is requested the commission will be 10% and no commission is paid on any subsequent collections or collections where orders total less than £50.
c) Parents who miss the collection day can place a late order through our web site by following the instructions shown on their proof card or proof envelope and their order will be dispatched to their home address.

3 Staff photos and Staff ID badges
There is no charge for taking staff photos for ID badges, staff boards etc. provided this is done on the same day as the children’s photos. If a separate day is required for the staff photos, a call out fee would be charged.

4 Your Photographer
Every effort is made to allocate your regular photographer as shown on the booking form but the company reserves the right to allocate a different photographer if a change in circumstances makes this necessary.

5 Special school offers
To qualify for any school offers, all bookings must be completed as arranged with our company. If the school enters in to an agreement with John Hunt Photography Ltd to accept special offer items, products or services in return for making bookings to take school photographs and decide to cancel their bookings after receiving a special offer item, the school will be charged the full cost of the item, product or service. If several advance bookings are made and the company is given notice of cancellation after the first event is completed, any items or services supplied must be paid for in full.

6 Missed Children
Please check that all children have had their photo taken before our photographer leaves your school. If we are requested to come back to school to take children who were not presented to our photographer on the day of the photos, a fee of £85 + vat will be deducted from school’s commission to help cover our costs.

7 Absentees
We are unable to come back to school for children who were simply absent on the day of the original photography event.

8 Booking Cancellation
Cancellation of any booking must be made either in writing or by email to customersupport@johnhuntphotography.com and an acknowledgement of the cancellation will be made via email. Please ensure you print and retain your email acknowledgement of cancellation for your records. If a booking is cancelled with less than 28 days notice the company reserves the right to charge a cancellation fee of £190 + vat.

9 Payment from Parents
Any cheques issued by parents on which payment is refused by their bank will be deducted from school commission until the amount is paid in full, this will then be paid to school to redress the balance of the commission.
Privacy

We agree to manage any data within the guidelines set out in our data protection policy, a full version can be found at: http://jhpschools.co.uk/data-protection-policy
We can only accept data through our secure email and data should consist of no more than names and unique reference numbers, this data will be destroyed as soon as you have received your batch import disk. We use software supplied by gotphoto to process name data, copies of processor contracts can be obtained by written request from the DPO Martyn Headley at the email address martynheadley@jhpschools.com.

Note: It is the responsibility of the school to ensure that all children being photographed by our company have their parents’ permission to do so and that any children whose parents have withheld permission will not be presented to our photographers.